This website (https://www.viespy.com/) is operated by TrackPhone. Throughout the website, the terms "we," "us," and "our" refer to TrackPhone.
By using this website, you (the user) are provided with all information, tools, and services, subject to your acceptance of all terms, conditions, policies, and notices stated here. If the user does not agree to these terms of use, TrackPhone will ask the user not to use this website any further. We recommend that anyone using the TrackPhone website regularly review the terms in case of any changes.
If one or more provisions of these terms and conditions are or become invalid or unenforceable, the remaining provisions of these terms and conditions shall remain in full force and effect, and the invalid or unenforceable provision(s) shall be replaced by provisions that have the same intent as the original provision(s). Any ambiguity in these terms and conditions shall be construed and interpreted in accordance with the spirit of these terms and conditions.
By using this website, the user agrees that TrackPhone may communicate about its services via messages (including electronic communications). This also includes online portals, if mentioned.
TrackPhone will handle the user's (personal) data with care. Personal data will only be processed when providing TrackPhone services. TrackPhone will not process personal data for any other purpose, nor will it retain such data when no longer necessary. More information can be found in TrackPhone's privacy policy.
We make every effort to ensure that the TrackPhone website is available for the user. All services are provided on a best effort basis. After creating an account, the user can access TrackPhone.
The user is always responsible for all data and information placed or allowed to be placed on their account and/or on the TrackPhone website. If the user suspects that the data provided is incorrect or incomplete, the user will immediately notify TrackPhone and provide correct information. The user must keep their data up-to-date and can adjust their data in their account accordingly.
TrackPhone may impose further restrictions or conditions on certain parts or functionalities of the network that are accessed and used, including but not limited to creating an account, completing verification processes, and/or meeting specific quality or suitability standards.
The user is always solely responsible for using TrackPhone. The user must comply with the following provisions while using TrackPhone and must avoid:
Using manual or automated software, devices, or other processes to index or scrape the data used in TrackPhone on the Internet;
Engaging in illegal activities or activities that violate morality or public order;
Copying (parts of) the TrackPhone website;
Damaging TrackPhone in any other way.
If (possible) criminal offenses occur, TrackPhone has the right to report these offenses and transfer the data provided by the user to the competent authorities, as well as take all actions required within the framework of the investigation. TrackPhone has the right to refuse user access to TrackPhone and/or terminate the use of the TrackPhone website.
Except for the obligations imposed by law, the user is responsible for and assumes the risks of any losses caused by their inability or failure to act in accordance with the above provisions.
The user is responsible for the proper security of their (mobile) devices used to access the TrackPhone website, as well as the security and confidentiality of their own login details.
To access and use the website, each user must create an account.
Unless otherwise stated, the account can be registered using an email address and password.
When registering an account, the user must provide accurate and complete information and update their account information at any time.
The user is responsible for their login details and should not provide them to any third party. If the user suspects that their login details are lost, stolen, or potentially used without authorization, the user should immediately contact TrackPhone. The user is personally responsible for all activities carried out through their own account, unless the user can prove that they were not negligent. This includes, in any case, not reporting unauthorized use or loss of login data.
TrackPhone only provides access to the TrackPhone website. TrackPhone does not assume any responsibility or liability for the services provided by the network operators connected to the site.
All information and figures displayed on the TrackPhone website may contain spelling or typographical errors.
Users should ensure to promptly provide TrackPhone with all necessary data indicated by TrackPhone or that users should reasonably understand as necessary for accessing and/or using the TrackPhone network.
TrackPhone is not liable for any damages caused by inaccurate and/or incomplete data provided by the user, unless TrackPhone was aware of such inaccuracy or incompleteness.
TrackPhone does not guarantee that the service will always meet the user's expectations. TrackPhone strives to provide uninterrupted access to the TrackPhone website to the extent possible, but TrackPhone does not guarantee that the site will always be fully available. TrackPhone reserves the right to suspend the use of the TrackPhone network if it deems that there is a threat to the perfect operation of the TrackPhone network. TrackPhone also reserves the right to take all measures it deems necessary to ensure the effective operation of the TrackPhone website.
If there is any infringement on TrackPhone or third-party rights and/or the user engages in illegal activities, TrackPhone has the right to immediately close the affected part of the TrackPhone network or to prohibit the user from accessing the site. TrackPhone will immediately remove any infringing/harmful information. In any case, TrackPhone shall not be liable for any damages caused by (temporary) service interruption and/or the deletion or transmission of data.
The right to use the TrackPhone network depends on the user's regular payment of the fee for using TrackPhone services. The user can obtain the content and applicable terms here before signing an agreement with TrackPhone.
If the user fails to comply with the agreement or the obligations arising from these or any other conditions, TrackPhone has the right to terminate the agreement and/or suspend or terminate the use of the TrackPhone network.
Unless you cancel your subscription, you authorize us to charge the corresponding monthly subscription fee through your payment method. You can cancel your subscription to TrackPhone at any time and will have access to it until the end of your monthly billing period. If you plan to cancel before the billing period ends and the service has not been used or performed, a refund may be issued. To the extent permitted by law, the current month cannot be refunded if the service has already been performed, and we do not offer refunds or payments for partial monthly subscription periods. If the service has not been performed and you have complied with the terms, you may apply for a refund within 14 days from the date of the transaction.
To cancel our service or request a refund, please contact us at support@viespy.com anytime.
If your credit card used at the time of registration does not have enough funds for payment, the account will be canceled.
From the moment the user first uses the TrackPhone website, the user shall be liable for any losses incurred by TrackPhone, except in cases of willful misconduct or gross negligence.
If TrackPhone is unable to fulfill its obligations due to force majeure, it shall not be held responsible. If TrackPhone is unable to fulfill its obligations for reasons not attributable to its own fault, it shall have no obligation to fulfill such obligations. The account is not transferable according to law, legal act, or generally accepted practices.
In any event, force majeure shall be understood to mean, but not limited to, the relevant definitions in law and case law, (i) failure of the developer to perform its obligations properly, (ii) defects in equipment, software or materials from third parties, (iii) government measures, (iv) power failures, (v) failures of internet, data networks and telecommunications facilities (such as due to cybercrime and hacking attacks), (vi) natural disasters, (vii) wars and terrorist attacks, and (viii) other situations which TrackPhone deems to be beyond its control and temporarily or permanently prevent it from performing its obligations, TrackPhone is exempted from fulfilling its obligations.
If circumstances arise (further) preventing TrackPhone from fulfilling its commitments, TrackPhone is entitled to invoke force majeure.
TrackPhone only provides a TrackPhone website for user use, which does not affect arrangements and agreements between users and third parties. Users are responsible for providing correct and complete information to third parties. Any consequences arising from its inaccuracy and/or incompleteness shall be borne by the user and at their own risk.
Users are explicitly prohibited from infringing on TrackPhone's intellectual property and good reputation. All intellectual property and copyright related to TrackPhone website, including graphic designs, creative works, etc. are exclusively owned by TrackPhone and not explicitly transferred to users.
Users have non-exclusive rights to personal and private use of TrackPhone network.
TrackPhone network program is always TrackPhone's property. The software can only operate in conjunction with the agreements already signed by users and for the purpose of network services. Users are prohibited from modifying or deleting any instructions related to TrackPhone's intellectual property or any legal requirements of (trademark) logos or instructions that are unreadable on the TrackPhone website.
If a user is dissatisfied with the services provided through TrackPhone website, the user has an obligation to report such complaints as soon as possible but no later than 14 days after the relevant reason for the complaint arises, and TrackPhone will respond as soon as possible.
Users must fully substantiate and/or explain the complaint so that TrackPhone can handle the complaint and declare it reasonable.
Costs and risks arising from malfunctions and/or problems caused by improper use are borne by the user.
You may always view the latest version of the terms of use on this page: https://www.viespy.com/terms-of-use.
We reserve the right to update, modify, or replace any part of these terms of use at any time at our sole discretion by posting updates and changes on our website. You are responsible for regularly reviewing our website for changes. Your continued use or access to our website or services after any such changes to these terms of use are posted constitutes your acceptance of such changes.
For questions regarding the terms of use, please send an email to support@viespy.com.